Most-asked, plainly answered.
Ordering & lead times
Local covers run 4–6 weeks from first measurement to installed. Flat-pack ships in 2–3 weeks from order. Custom finishes or unusual sizes can add a week.
Sometimes. If you've got a deadline, ask in your quote request. If I can hit it, I will. If I can't, I'll tell you straight.
Pick a style, configure the screen / paint / dimensions, and you see an instant price right on the page. Reserve the build with a 30% deposit via Stripe — the balance is due at install (local) or before shipment (flat-pack). If your dimensions are larger than the standard range, the page swaps to a custom-quote form and I email you a one-page quote within two business days.
Stripe handles the deposit via credit card, Apple Pay, or Link. The balance can be paid via Stripe, ACH, or check — whatever's easiest for you.
Deposits, balance, refunds
Made-to-measure furniture is built for one specific radiator — I can't resell a cover that doesn't fit anyone else's. The 30% deposit covers materials and the labor to cut and assemble the carcass. The remaining 70% is due when your cover is ready.
Local install: at install. I bring an invoice and you pay before I leave. Flat-pack: I email a balance invoice when your cover is ready to ship, paid before it goes on the truck.
Email me before I cut the wood and I refund the deposit in full. Production typically starts within 3–5 business days of your order — I confirm the cut date by email so you know your window.
The deposit is non-refundable once I've cut materials. You don't owe the balance, but the deposit covers the work and materials already sunk in.
If I measured your radiator, I rebuild it at no charge. If you measured it and the numbers were off, I rebuild at materials cost — labor is on me. The made-to-fit guarantee is on the terms page.
Email me with photos within 7 days of delivery. I ship replacement panels at no charge.
Sizing & fit
Yes. Measure the recess too and note it on your quote request. I'll size the cover to fit cleanly inside.
Common. I'll route a notch in the bottom rail to clear them. Photo and rough measurements on the quote form.
Yes. The back is fully open for heat circulation and to clear wall mounting. The cover never traps heat against the radiator.
Yes. The top is solid 3/4" MDF over the frame. It'll hold lamps, plants, books — just don't sit on it.
Negligibly. Cast iron radiators heat by both convection and radiation. The mesh front and open back let convection do its job, and radiant heat passes through the mesh. In practice, rooms with covered radiators heat the same.
Finishes & customization
Standard finish is a milk-paint white that matches most trim. Send me your trim color (or a photo) and I'll match it. Custom colors add about a week.
Yes. Order it primed instead of finished. About $50 less.
No. MDF doesn't take stain — it's designed for paint. If you want a stained wood cover, I'm not the right shop.
Brass mesh in a fine pattern, sized to the opening. If you want a different pattern (Cloverleaf, Windsor, Grecian), I can source it — adds about $30 to the order.
Local install vs flat-pack
Greater Boston, roughly within 30 miles of Milton. Includes the South Shore, Boston, Cambridge, Brookline, Newton, and most points east of Worcester. If you're farther, ask anyway — I'll let you know.
Delivery, leveling, anchoring to the wall, and a 15-minute walkthrough of how to remove the cover for radiator access. About an hour on site.
Yes. The kit includes pre-cut, pre-primed panels, hardware, and a one-page assembly guide. About 30 minutes with a screwdriver. No saw, no glue.
Email me with photos within 7 days. I'll send replacement panels at no charge.
Care & maintenance
Dry microfiber cloth weekly. Damp cloth (not wet) for stains. Avoid solvents — they'll attack the paint.
No. MDF is more dimensionally stable than solid wood, and the back is open so heat circulates out. I haven't seen one warp.
Light sand, prime, paint. Same as any millwork.
Yes — that's the point of the wall anchor. Unscrew the anchor, take the cover, repatch the wall, done.
About the shop
Yes.
Behind my house in Milton, MA, on Elm Street. Visits by appointment.
If you're local, yes — I can bring a sample on a measure visit, or you can stop by the shop.
Right now, just radiator covers. Built-ins and millwork eventually.